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804-740-8800
What You Should Expect From Us.
Here's what to expect after clicking 'Send'.
1. We will connect you with your own personal Sales Executive.
2. We learn everything about you, your brand, and your marketing goals.
3. We work to establish a calendar of your events.
4. We execute a promotional products strategy to maintain your brand standards and produce on-theme merchandise to meet your marketing goals.
5. We deliver quality products from trusted partners with a 100% satisfaction guarantee.
FAQ: Choosing a Promotional Products Partner
How do I choose a promotional products vendor?
Look for a partner who offers strong product knowledge, transparent pricing, in-house design support, and reliable communication. At TK Promotions, we combine thoughtful design, a collaborative production-management platform, and a dedicated team approach to guide you from idea to delivery.
Should I work with a relationship-based promotional products company or an online-only vendor?
Relationship-based vendors offer personalized service, real project oversight, and consistent communication with a dedicated representative and team. Online vendors often prioritize speed and volume with less direct support. TK Promotions offers national reach with hands-on service.
FAQ: Pricing, Budgeting, and Value
How much do promotional products cost?
Pricing varies by product type, decoration method, and quantity. We offer custom products that are competitive with retail brands and offer continuous brand exposure. Many items include volume discounts, and our team can help you find options that fit your budget.
What is a good budget for promotional items?
Most companies budget based on event needs or cost per impression. We can help you compare options and recommend items that maximize value and achieve your desired marketing outcome.
FAQ: Artwork and Decoration
What file type do I need for my logo?
Vector files (AI, EPS, or SVG) produce the best results. If you don’t have one, our in-house design team can help.
Do you help with design and artwork?
Our in-house design team can refine artwork, create layouts, prepare proofs, and ensure your project looks polished. Fees may apply.
Can I see a proof before production?
Every order includes a digital proof, and production only begins once you’ve approved the final artwork.
FAQ: Ordering, Shipping, and Turnaround
How long does it take to get promotional products?
Standard production takes 7–15 business days after final proof approval, depending on the item. Some products offer 24-hour or 48-hour rush options. Shipping times vary by warehouse location. Contact our team to learn more.
Do you ship to multiple national and International locations?
Absolutely. We can handle multi-site distribution, national rollouts, event shipments, and international delivery.
What happens if there’s an issue with my order?
If an item is damaged or misprinted, we will quickly resolve the issue. Our goal is to ensure you are confident and satisfied with every order. We stand by our 100% satisfaction guarantee.
FAQ: Specialty Licensing and Sourcing
Do you work with universities and licensed collegiate programs?
We partner with collegiate licensing programs and understand brand guidelines, approvals, and compliance requirements.
Do you offer eco-friendly promotional products?
We carry recycled, RPET, bamboo, and FSC-certified options, along with brands that give back to non-profits.
Can you source USA-made products?
We offer a wide range of USA-made and union-made products, especially for government, nonprofit, and corporate programs.